Customer Relations Officer at Hush'D Nigeria Limited

 

An indigenous and highly reputable cosmetics/beauty company needs the services of a qualified Customer Relation Officer/Customer Service Representative at their office in Opebi, Ikeja, Lagos.

Job Type: Permanent
     

JOB DESCRIPTION:

• Serve customers by providing product and service information.
• Resolving product and service problems.
• Serve as key contact and liaison for customers, to ensure total customer satisfaction.

RESPONSIBILITIES:

• Attract potential customers by answering product and service questions; suggesting information about other products and services.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Attend to customers enquires promptly and efficiently.
• Deal directly with customers either by telephone, electronically or face to face
• Work with other key areas of the business to identify opportunities to improve the quality of service rendered.

QUALIFICATIONS/REQUIREMENTS:

• Minimum of OND; preferably in social sciences.
• Minimum of one year working experience in same or related field.
• Preferably female between the ages of 20-30 years.
• Strong analytic skills.
• Laudable command of English grammar and sound communication skills.
• Good organizational skills and the ability to multitask.
• High level of integrity and transparency.
• Ability to work with tight deadlines.
• Must be motivated, committed, hard-working, willing to learn new skills and keen to experience new working practices.
• Should also be able to demonstrate a positive, can-do attitude with the ability to work effectively as part of a team.

Apply Here before Friday, October 20, 2017 

Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.